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Name of author Rick Baker, P.Eng.

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How to Master Sales: learn how to ask good questions, listen, think, & share solutions.

by Rick Baker
On Jan 20, 2021

The Thinking Behind The Tweet

Despite the views of new-era social-media gurus, the Sales function is not dead. The Sales function will live and breathe as long as people do. The essence of Sales is 'people, one-to-one, exchanging value'. It is incorrect to conclude people are no longer doing that. It is equally incorrect to assume that's going to change. Sales - or barter, or trade, or whatever term one chooses to use for it - is part of the human condition. 

Tags:

Communication: Improving Communication | Sales | Thought Tweets

In business, the best relationships are built when pleasant personalities exchange interesting ideas.

by Rick Baker
On Jan 4, 2021

The Thinking Behind The Tweet

And, of course, the ideas contain value and there's following through on commitments.

Link to Thought Tweet #278

Tags:

Communication: Improving Communication | Marketing | Sales | Thought Tweets

If you want to hit a grand slam in business, use your WOMBAT.

by Rick Baker
On Dec 28, 2020

The Thinking Behind The Tweet

WOMBAT

Word Of Mouth Business Acquisition Team

Tags:

Humour | Marketing | Sales | Thought Tweets

Communication tip: Google the words "how to listen better". Millions of ideas! Just pick 2 or 3. Start trying them today.

by Rick Baker
On Nov 25, 2020

The Thinking Behind the Tweet

When we asked the LinkedIn question 'What does it take to be a good sales person?' the #1 answer was - 'Be a good listener.' So, from time to time, our Sales Tweets will contain messages about How to Listen Better.

Tags:

Communication: Improving Communication | Sales | Thought Tweets

Sales people should select heroes, learn from them, and emulate their talents & strengths.

by Rick Baker
On Nov 8, 2020

The Thinking Behind The Tweet

I see better ways of approaching Sales.

For example...

Sales people can and should learn from ‘heroes’...as many as possible. First, ask the question – Is this person a hero worth studying? Consider - WHY is this person a hero? Because of vision?, goals? resilience? quick wit? personal magnetism? Then learn the details about those person's most-admirable qualities/strengths, select specific stories that capture the admirable qualities, carry those stories in mind, and draw upon them when the going gets tough. 

Tags:

Hero Worship | Sales | STRENGTHS: People-Focused for Success | Thought Tweets

With the pressing of all those buttons, the 30-Second Elevator Speech is going down.

by Rick Baker
On Aug 23, 2020

The Thinking Behind The Tweet

As you no doubt have noticed, there's been quite a bit of growth in the area of social media. This is impacting on good-old-fashioned sales work. The sales gurus are now recommending a 17 or 18 second Elevator Speech [AKA - 30-Second Commercial...or, should I say 17- or 18-Second Commercial?].

I favour shrinking the Elevator Speech to zero and, if and when the time is right to sense & catch attention, using words less canned and more natural.

Tags:

Humour | Sales | Thought Tweets

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