Rick Baker Thought Posts
Left Menu Space Holder

About the author

Name of author Rick Baker, P.Eng.

E-mail me Send mail
Follow me LinkedIn Twitter

Search

Calendar

<<  June 2019  >>
MoTuWeThFrSaSu
272829303112
3456789
10111213141516
17181920212223
24252627282930
1234567

View posts in large calendar

Recent Comments

Comment RSS

Introduce Interests & Express Expectations...do not leave these vital communications to chance.

by Rick Baker
On Jun 21, 2019

The Thinking Behind The Tweet

If you introduce your Interests people have a chance to understand what you want. Maybe they share your Interests. Maybe their Interests align with yours. Maybe they do not. If you introduce your Interests you, at least, have a fighting chance to know. 

If you express your Expectations people have a chance to understand what you want from them. Maybe they share your Expectations. Maybe their Expectations align with yours. Maybe they do not. If you express your Expectations you, at least, have a fighting chance to know.

And at least of equal importance, other people have a chance to know. If you want to accomplish things with the help of other people, you must agree you owe them that. 

Interests and Expectations: around the essence of communication. Just add story and repetition. 

Tags:

Communication: Improving Communication | Thought Tweets

How to Master Sales: learn how to ask good questions, listen, think, & share solutions.

by Rick Baker
On Jun 20, 2019

The Thinking Behind The Tweet

Despite the views of new-era social-media gurus, the Sales function is not dead. The Sales function will live and breathe as long as people do. The essence of Sales is 'people, one-to-one, exchanging value'. It is incorrect to conclude people are no longer doing that. It is equally incorrect to assume that's going to change. Sales - or barter, or trade, or whatever term one chooses to use for it - is part of the human condition. 

Tags:

Communication: Improving Communication | Sales | Thought Tweets

When Leaders tell followers what to do they need to limit that telling to BIG PICTURE things.

by Rick Baker
On Jun 16, 2019

The Thinking Behind the Sales Tweet

Some think Leaders should provide followers latitude to do their work as they choose. Some think that’s the way to breed creativity and maximize motivation, innovation, and results. Meanwhile, many [perhaps most] entrepreneur-Leaders tend to micro-manage. 4 keys to success in business:

  1. The Leader must pick strong/capable followers, 
  2. The Leader must tell those followers the desired BIG PICTURE things such as VALUES, VISION, MASTER RULES, and MAJOR GOALS
  3. The Leader must show those followers how he/she [the Leader] goes about his/her work [actions]…i.e., setting one example, the example that fits the Leader’s strengths and personality, and 
  4. the Leader must make it clear he/she expects followers to take action that fits their unique strengths and personalities.

When there's no two ways about it, it isn't good conversation.

by Rick Baker
On Jun 14, 2019

The Thinking Behind The Tweet

Well...that's an idiom wrapped up in an aphorism wrapped up in a bit of truism.

Regardless, closed minds don't tolerate others' ideas and undisciplined minds are always tied to ears that close and mouths that open.

 

Tags:

Communication: Improving Communication | Humour | Thick Skin & Thin Skull | Thought Tweets

Be comfortable allowing what people do to overrule what they say.

by Rick Baker
On Jun 10, 2019

The Thinking Behind The Tweet

Confucius said, "There was a time when I merely listened attentively to what people said, and took for granted that they would carry out their words. Now I am obliged not only to give ear to what they say, but also to keep an eye on what they do."

Believe what they do, not what they say...remember you are biased...and don't gauge them too harshly...after all, they are only human.

 

It seems - providing advice on how to succeed is nowhere near as difficult as helping people succeed.

by Rick Baker
On Jun 7, 2019

The Thinking Behind The Tweet

Most people have lots of advice [opinions, suggestions, criticisms, commands, etc.] to share with others.

Few people edit/tailor their communications to actually help others. 

***

For decades, sales people have been taught: "Sell, Don't Tell".

That sales education aligns with this Thought Tweet. In sales, people are taught to give consideration to the other party's needs. 

***

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader."

John Quincy Adams

490 Dutton Drive - Suite C6 - Waterloo ON N2L 6H7 - phone 519-886-6522 - fax 519-886-8795
Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.