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Name of author Rick Baker, P.Eng.

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Do not assume the purpose behind your instructions is obvious.

by Rick Baker
On Sep 20, 2020

The Thinking Behind The Tweet

We cannot assume the purpose of our thinking is obvious. We cannot assume the purpose of their thinking is obvious. And, we are far better off over-communicating about the purpose behind out thoughts, ideas, and requests than under-communicating about them.

 

Tags:

Communication: Improving Communication | Delegation & Decisions | Thought Tweets

Good leaders repeat messages so good followers don't repeat errors.

by Rick Baker
On Sep 16, 2020

The Thinking Behind The Tweet

"I have a dream"...followers remembered because Martin Luther King Jr. repeated.

Tags:

Communication: Improving Communication | Delegation & Decisions | Influencing | Thought Tweets

Ask value-packed questions. Allow time for people to think, express themselves, and provide value-packed answers.

by Rick Baker
On Sep 13, 2020

The Thinking Behind The Tweet

Part of it is being curious. Part of it is seeking to understand. Part of it is 'Planning Your Work'. 

Much of it is being present and listening.

And you can call it Communication.

Winners seek solutions and think of better places. Losers agonize over problems and fear uncertainty.

by Rick Baker
On Sep 3, 2020

The Thinking Behind The Tweet

The choice is yours.

Choose fixing the problem over fixing the blame.

At the rate people are now listening, evolution will remove our ears in a few generations.

by Rick Baker
On Aug 29, 2020

The Thinking Behind The Tweet

If I told you once I told you a thousand times...

...use it or lose it.

[Then there's the unthinkable - Is it possible my communications are that bloody uninteresting?]

More on, falling on deaf ears..

Tags:

Communication: Improving Communication | Humour | Thought Tweets

When there's no reason or rhyme maybe it's time to change your tune.

by Rick Baker
On Aug 27, 2020

The Thinking Behind The Tweet

Human beings are biased creatures. One bias is known as the rhyme-as-reason effect.

According to Wikipedia -

"The rhyme-as-reason effect is a cognitive bias whereupon a saying or aphorism is judged as more accurate or truthful when it is rewritten to rhyme." And "For an example of the persuasive quality of the rhyme-as-reason effect, see "if it doesn't fit, you must acquit," the signature phrase used by Johnnie Cochran to gain acquittal for O.J. Simpson in Simpson's murder trial."

Consider the rhyme-as-reason bias when you:

  • create leader's messages
  • create marketing communications

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