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Name of author Rick Baker, P.Eng.

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Do not assume the purpose behind your instructions is obvious.

by Rick Baker
On Dec 9, 2018

The Thinking Behind The Tweet

We cannot assume the purpose of our thinking is obvious. We cannot assume the purpose of their thinking is obvious. And, we are far better off over-communicating about the purpose behind out thoughts, ideas, and requests than under-communicating about them.

 

Tags:

Communication: Improving Communication | Delegation & Decisions | Thought Tweets

Some things are urgent; some things are important; very few things are both urgent and important.

by Rick Baker
On Nov 17, 2018

The Thinking Behind The Tweet

The vast majority of important things are not urgent and so they can be postponed. And unfortunately, on a regular basis, that's exactly what most people do.

Tags:

Delegation & Decisions | I'm too busy! - I don't have time! | Thought Tweets

Good leaders repeat messages so good followers don't repeat errors.

by Rick Baker
On Nov 16, 2018

The Thinking Behind The Tweet

"I have a dream"...followers remembered because Martin Luther King Jr. repeated.

Tags:

Communication: Improving Communication | Delegation & Decisions | Influencing | Thought Tweets

In general, people don't lack the desire to make changes. They lack the skill and habit.

by Rick Baker
On Jun 18, 2018

The Thinking Behind The Tweet

"They lack the skill." When it comes to changeskill is a multi-edged sword

One sharp edge - the person who delivers the change-decision must deliver that decision with skill.

Another sharp edge - the person who receives the change-decision must receive that decision with skill

Another sharp edge - the people who implement the change-decision must perform the decision with skill

That's a lot of skill...that's the skill-work we must commit to if we want to make constructive change.

Tags:

Change: Creating Positive Change | Delegation & Decisions | Thought Tweets

If you can convince yourself you are too busy then you too can make worse decisions.

by Rick Baker
On Jun 17, 2018

The Thinking Behind The Tweet

  1. It's all in the way you hold your mind.
  2. You do not have to take the time required to make good decisions. It is your prerogative to make lousy decisions and nobody can take that right away from you.
  3. There's probably no better way to make lousy decisions than holding in your mind the thoughts, "I am too busy" and "I don't have time".
  4. If you put your mind to it you will find your mind will warm to the habit of "I am too busy" and "I don't have time". And soon, very soon, you will be able to make really lousy decisions.

Tags:

Delegation & Decisions | I'm too busy! - I don't have time! | Thought Tweets

When you communicate, the processes you use influence people more than the logic you express.

by Rick Baker
On Jun 9, 2018

The Thinking Behind The Tweet

According to Chip Heath and Dan Heath ['Decisive', 2013] "When the researchers compared whether process or analysis was more important in producing good decisions - those that increased revenues, profits, and market share - they found that "process mattered more than analysis - by a factor of six.""

Good Decision Making relies on good decision-making processes.

Good Influencing relies on good influence-making processes.

And Business Contains Only 3 Things: People, Processes, & Situations

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