Rick Baker Thought Posts
Left Menu Space Holder

About the author

Name of author Rick Baker, P.Eng.

E-mail me Send mail
Follow me LinkedIn Twitter

Search

Calendar

<<  February 2018  >>
MoTuWeThFrSaSu
2930311234
567891011
12131415161718
19202122232425
2627281234
567891011

View posts in large calendar

Recent Comments

Comment RSS

If you want to win someone over then let him know that you know what he does when he is at work.

by Rick Baker
On Jun 27, 2017

The Thinking Behind The Tweet

Most people take at least some pride in their work...so they tell others about what they do when they are at work. 

Few people have the interest or take to time to truly listen to others, so they never really hear let alone remember what others tell them.

You can listen. You can remember. You can let others know you care about what they do at work.

You can inspire people!

 

 

Invest the time it takes to understand people. Understanding provides for trust, motivation, & leadership.

by Rick Baker
On Jun 25, 2017

The Thinking Behind The Tweet

In part, inspired by a re-reading of Michael Gerber's 'The E-Myth Revisited'. Pick a demographic - learn its psychographics - and don't forget, we're dealing with people...not statistics.

Of course, there's a softer side and a more-important justification. Only when we understand others are we able to help them. [Without such understanding we ramble along, at best, half-helping ourselves.]


 

Plan to repeat, repeat, repeat...that's one key to teaching, inspiring, & influencing people.

by Rick Baker
On Jun 23, 2017

The Thinking Behind The Tweet

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

When we observe repetition, we learn.

When we repeat, others have the opportunity to learn.

Command & Influence

by Rick Baker
On May 31, 2017

Some people possess a natural ability called Command. It is one of those natural-talent gifts. It provides a natural ability to magnetize, influence, and lead people.

But that natural ability can only be put to successful use if the talent of Command operates within 'fair' boundaries. And ‘fairness’ is an extremely subjective thing.

People have a very broad range of views about what is ‘fair’ in the area of Command and leadership. For example, Napoleon Bonaparte was either one of the greatest leaders of all time or he was the Antichrist. It all depends on your definition of ‘fairness’ [often moral fairness] as it relates to leadership. Most people have trouble seeing both sides of the argument and seeing both sides, of course, is essential if we are to truly understand let alone appreciate great leadership.

As a rule - With great strengths come great weaknesses.

Often, the most gifted leaders possess great flaws. If we choose to judge leaders by focusing on their flaws then we can generally find material flaws, deliver our harsh judgments, and diminish [at least in our minds] the truly gifted contributions of the leaders. Aside from satisfying our troubled egos, what good does that do? In my view, that delivers no value and misses the reality of leadership.

Leadership isn’t about perfection.

Leadership is about forerunning human excellence, with specific directions in mind and in action.

Leadership is about inspiring people and influencing people to follow.


PS: Napoleon Bonaparte is one of my heroes.

Tags:

Criticism: Constructive Criticism is an Oxymoron | Hero Worship | Influencing | Leaders' Thoughts

We are too tolerant of conflict!

by Rick Baker
On May 29, 2017

Are you better off following prescribed step-by-step conflict resolution processes designed by 'the experts' or drawing on your innate talents to resolve conflicts? Perhaps, for some people, there is merit in using someone else's detailed approach. However, how often have you seen that work in real life situations?

We should draw on our innate talents to resolve conflicts.

I have never seen canned processes for conflict resolution work in real life situation. We cannot be someone else so what would cause us to think we could use someone else's approach to conflict resolution? To the extent we find ourselves in situations of conflict we know we are at least partially responsible for our predicament [if not fully responsible]. We didn't follow someone else's steps when we walked our way into the conflict situation...so, we should not expect to be able to follow someone else's logical steps to find our way out of the conflict situation.

Often, we find ourselves in situations of conflict because:

1. we lack self-confidence and, as a result of that, we behave either too timidly or too aggressively and

2. we are too lazy to figure out how to avoid conflict or nip conflict in the bud when we know it has commenced.

We are too tolerant of conflict.

Some people even promote conflict in the workplace because they view it as a good, healthy, and productive way to communicate, make decisions, and delegate tasks.

That's interesting in many negative directions!

The results conflict promoters achieve at their businesses prove it is a high-risk-low-reward strategy. If that strategy ever worked it certainly has fallen out of vogue in recent decades. For example, under our Bill 168, we want people to feel secure at work. I expect Abraham Maslow would have supported this approach.

The reality is, some people – mostly people lacking self-confidence - either enjoy conflict with others or see it as a necessary component of work [and possibly life]. What can we expect from these die-hard conflict consumers and conflict distributors? Certainly, we cannot expect them to buy into following someone else's prescribed steps for conflict resolution. These people cannot follow such steps because they lack the innate talents required to avoid or resolve conflict.

And, if people possess the innate talents required to resolve conflicts then they can and should find their own natural ways to avoid and resolve conflict.

Either way, there is no need for experts to prescribe conflict resolution processes. These prescribed processes do not work because people either cannot follow them or do not need to follow them.

People need to understand themselves, work continuously at building and maintaining their self-confidence levels, educate themselves about innate talents and interpersonal interactions, and exercise self-control. These are the routes that lead to conflict avoidance and conflict resolution.

Trust is Influence's sweet spot.

by Rick Baker
On May 29, 2017

The Thinking Behind The Tweet

If a tennis racquet can have a sweet spot, so can Influence.

If you wanted to pave the path for Influence and you could only have one thing...

***

From Wikipedia...

"In a social context, trust has several connotations. Definitions of trust typically refer to a situation characterised by the following aspects: One party (trustor) is willing to rely on the actions of another party (trustee); the situation is directed to the future. In addition, the trustor (voluntarily or forcedly) abandons control over the actions performed by the trustee. As a consequence, the trustor is uncertain about the outcome of the other's actions; they can only develop and evaluate expectations. The uncertainty involves the risk of failure or harm to the trustor if the trustee will not behave as desired."

***

 But...How to build trust?...Living with Integrity is a very good start.

Tags:

Influencing | Thought Tweets

490 Dutton Drive - Suite C6 - Waterloo ON N2L 6H7 - phone 519-886-6522 - fax 519-886-8795
Copyright © 2012. W.F.C (Rick) Baker. All Rights Reserved.