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Name of author Rick Baker, P.Eng.

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How do we rebuild trust? One small, well-thought-out, personal, positive step at a time.

by Rick Baker
On Sep 2, 2018

The Thinking Behind The Tweet

Maybe you care about the damage trust has experienced?

Maybe you want to repair that damage?

Maybe you do not know how?

Invest the time it takes to understand people. Understanding provides for trust, motivation, & leadership.

by Rick Baker
On Aug 31, 2018

The Thinking Behind The Tweet

In part, inspired by a re-reading of Michael Gerber's 'The E-Myth Revisited'. Pick a demographic - learn its psychographics - and don't forget, we're dealing with people...not statistics.

Of course, there's a softer side and a more-important justification. Only when we understand others are we able to help them. [Without such understanding we ramble along, at best, half-helping ourselves.]


 

Influence/lead/manage yourself if you wish to influence/lead/manage others.

by Rick Baker
On Aug 27, 2018

The Thinking Behind the Sales Tweet

Do what I say not what I do just doesn't cut it. Probably, most of us can remember incidents when we were children and adults in positions of authority gave us instructions that they themselves did not follow. To the extent that happened, we learned to resist instructions that came to us as do what I say not what I do. As we gained experience and confidence our resistance to these inconsistent demands increased. Now, we have much trouble following instructions from people who do not lead by example. And, we distrust those who talk the talk but don’t walk the walk.

Tags:

Influencing | Leaders' Thoughts | Thought Tweets

Plan to repeat, repeat, repeat...that's one key to teaching, inspiring, & influencing people.

by Rick Baker
On Aug 11, 2018

The Thinking Behind The Tweet

"Tell me and I forget. Teach me and I remember. Involve me and I learn."

Benjamin Franklin

When we observe repetition, we learn.

When we repeat, others have the opportunity to learn.

If you want to influence others, communicate your interests before making requests.

by Rick Baker
On Aug 3, 2018

Tags:

Communication: Improving Communication | Influencing | Thought Tweets

Self-control is a double-edged force: when it's strong it builds confidence; when it's weak it builds fear.

by Rick Baker
On Jun 26, 2018

The Thinking Behind The Tweet

When we exhibit self-control we build our own confidence and this can be contagious, with confidence spreading from one person to the next.

When we exhibit lack of self-control our confidence shrinks..and this too tends to be contagious. 

Tags:

Influencing | Thought Tweets

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