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Name of author Rick Baker, P.Eng.

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Courage breeds Confidence and Confidence breeds Conviction & Creativity.

by Rick Baker
On Jun 9, 2019

The Thinking Behind The Tweet

It takes courage to face adversity. It takes courage to face criticism. It takes courage to face change. 

Children are born courageous and independent-minded. But, often, that is discouraged.

It takes wisdom to re-build courage.

It seems - providing advice on how to succeed is nowhere near as difficult as helping people succeed.

by Rick Baker
On Jun 7, 2019

The Thinking Behind The Tweet

Most people have lots of advice [opinions, suggestions, criticisms, commands, etc.] to share with others.

Few people edit/tailor their communications to actually help others. 

***

For decades, sales people have been taught: "Sell, Don't Tell".

That sales education aligns with this Thought Tweet. In sales, people are taught to give consideration to the other party's needs. 

***

"If your actions inspire others to dream more, learn more, do more and become more, you are a leader."

John Quincy Adams

Keep your eyes & ears open: They may be able to preach what they cannot practice.

by Rick Baker
On Jun 2, 2019

The Thinking Behind The Tweet

"Do as I say, not as I do."  &  "Practice what you preach.

We use these sayings as justifications and criticisms when advice appears sanctimonious or disingenuous.

The first saying may be more annoying than helpful...just throwing gas on the fire. The second saying is a close-minded response to people who give us advice they, themselves, cannot follow.

While it would be wonderful if all the people who provide advice were masters of performance, we should not expect our teachers will be masters of performance: knowing how and doing well are 2 different things. For example, the maestro conductor does not have the combined performance abilities of all the master performers in the orchestra. Nonetheless, the maestro conductor has the ability to teach all the master performers.

When you criticize people their brains scream "No" and constructive communication is over.

by Rick Baker
On May 25, 2019

The Thinking Behind The Tweet

When 'No' thoughts are filling the brain there is little room for 'Yes" thoughts. In fact, chances are 'No' and 'Yes' thoughts will not want to occupy the brain at the same time. They would rather take turns. And, for most people the 'No' thoughts are much more sticky. When they find their way into people's brains they stick there until they run out of reasons to defend and bolster the ego.While 'No' thoughts are sticking around the brain, working away to defend and bolster the ego there is little, if any, opportunity for constructive communication...particularly communication involving the person who triggers the 'No' response.

 

To lead, use light fingers at the controls. Heavy-finger governance and control just sends things off kilter.

by Rick Baker
On May 22, 2019

The Thinking Behind The Tweet

From Wikipedia...

In 1868, James Clerk Maxwell wrote a famous paper "On governors” that is widely considered a classic in feedback control theory.

        

     An early governor                              James Clerk Maxwell

In the 19th Century, Maxwell proved that tight governing of steam engine speed created bigger surprises than light governing.

We can apply this fact to 21st Century business process.

In business we need guiding principles and Master Rules.

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