Thought Tweet #917 Where people connect with IT Systems: that's a place where huge improvements hide under people's complaints.
The Thinking Behind The Tweet
When I hear people complaining about IT hardware/software/network I immediately dig deep to find the hidden improvements & opportunities. When an IT problem is solved it almost always removes a people problem. So, 2 problems get fixed at the People-Process interface...and that opens doors for opportunities.
Business Contains Only 3 Things: People, Process, & Situations.
When the situation looks like a problem at the people-process interface...know P=2S+O is the route mindset.