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Name of author Rick Baker, P.Eng.

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What Business People Say They Want...and Their Bosses Fail To Deliver

by Rick Baker
On Feb 28, 2017

Business people say...

I want to understand my role, the contribution I am to make, and how it fits in with team contributions and company success.

I want to have the opportunity to use my talents and strengths.

I want to know the goals I am expected to achieve and how those goals fit in with team goals and company success.

I want a "truly safe" place to work, make errors, and learn from my errors.

I want decision-making authority and autonomy.

I want "constructive" feedback, delivered with sensitivity.

I want to experience success celebrations.

I want to know plans are in place, providing a level of predictability.

[Fail to provide these things and you and your followers will fall into the Boss-Subordinate Chasm]

***

Things People Don't Want

Ambiguity/Uncertainty: changing rules, changing messages, unclear communications, impossible goals, change in general

Criticism: in any form, however, public criticism is especially undesirable

Overseeing: micro-managing, nitpicking, policing

Perfectionists' expectations

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Attitude: Creating Positive Attitude

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