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Nasty or Nice?

by Rick Baker
On Jun 30, 2016

Google studied teamwork and determined a very important factor was 'to be nice'.

Overall, that makes common sense... I mean - isn't that what our mothers taught us? Isn't that consistent with 'playground and sandbox philosophies'? 

One key question is - how do we define nice? Does that word mean the same thing to you as it means to me?  

Another important question is - what do we do when somebody isn't it nice? For example, someone makes a not-nice communication error. What, if anything, do we do about that? 

A lot of other questions arise when we think about the importance of being nice at work:

  • What happens to being nice when your company has the habit of struggling to be profitable?
  • What, if any, lines should we draw around acting nice when you are reacting to people who haven’t been nice?
  • How do we act nice when customers refuse to pay our bills?
  • How much slack do we cut for people who, from time to time, fail to be nice?
  • How do you measure niceness when recruiting new employees?

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Emotions & Feelings @ Work | Questions?: The Art of Asking Good Questions

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